E90Post
 


Studio RSR
 
BMW 3-Series (E90 E92) Forum > BIMMERPOST Universal Forums > General BMW News and Cars Discussion > Do You Pay For Loan Service Cars???



View Poll Results: Do you pay for a loan car
Yes I love it. Its so fair and BMW ish. 0 0%
No My Dealer is cool. 52 100.00%
Voters: 52. You may not vote on this poll

Reply
 
Thread Tools Search this Thread
      02-05-2014, 12:23 PM   #1
Stormbitch
Lieutenant
328
Rep
483
Posts

Drives: G11
Join Date: Jan 2011
Location: London

iTrader: (0)

Do You Pay For Loan Service Cars???

I am raging.

Some dealers now charge per day for loan cars whilst you are PAYING them to carry out work on your car.

In the old days this was never the case.

Recently it was £15 for insurance waiver.

Now it is £15 a DAY

What town are you in and what are you charged?

I am in Wiltshire.
Appreciate 0
      02-05-2014, 12:39 PM   #2
Brown71
Registered
Germany
0
Rep
2
Posts

Drives: 2014 X1 x28i
Join Date: Feb 2014
Location: Kaiserslautern, Germany

iTrader: (0)

Not a penny! In fact my X1 will not be available until the end of March and they gave me a loaner until it arrives!
Appreciate 0
      02-05-2014, 12:39 PM   #3
bmw-nj
Captain
bmw-nj's Avatar
United_States
99
Rep
700
Posts

Drives: 2014 BMW 335 xdrive M sport
Join Date: Apr 2011
Location: Hillsborough, NJ

iTrader: (1)

Central Jersey never paid
Appreciate 0
      02-05-2014, 12:46 PM   #4
MediaArtist
There is No Substitute
MediaArtist's Avatar
United_States
72
Rep
1,186
Posts

Drives: Audi A6, 997 GT3 RS, E90 335i
Join Date: Apr 2010
Location: Laguna Beach, CA

iTrader: (0)

Southern California, got a 550i loaner one time, never paid.
__________________
'13 Audi A6
'07 Porsche GT3 RS
'08 BMW E90 335i
Appreciate 0
      02-05-2014, 12:53 PM   #5
Sedan_Clan
Law Enforcer
Sedan_Clan's Avatar
Brazil
24817
Rep
22,223
Posts

Drives: '22 Chalk Gray Porsche C2S
Join Date: Jun 2006
Location: ..in your rearview!!!

iTrader: (26)

No, you never pay for loaners.
Appreciate 0
      02-05-2014, 01:57 PM   #6
Red Bread
Major General
United_States
4462
Rep
9,160
Posts

Drives: Smog machines
Join Date: Oct 2008
Location: Austin, TX

iTrader: (0)

Here in the US, we get free BMW (or Mini if you ask) loaners while your car is under factory warranty, but the minute that's over, you pay for a loaner. If I recall, you don't get factory covered maintenance in the UK, correct? It's four years, 50k miles here.
Appreciate 0
      02-05-2014, 02:49 PM   #7
danintas
Private First Class
Australia
11
Rep
179
Posts

Drives: 2015 BMW X3 30d Xline
Join Date: Mar 2011
Location: Tasmania, Australia

iTrader: (0)

My dealer charges - not sure how much.

But they do give me a ride to and from work when my car is being serviced.
Appreciate 0
      02-05-2014, 06:18 PM   #8
yakuza70
Private First Class
yakuza70's Avatar
United_States
17
Rep
118
Posts

Drives: 2011 135i coupe
Join Date: Jul 2013
Location: San Mateo, CA

iTrader: (0)

Isn't "paying" for a "loaner" an oxymoron?

My 2011 135i is under warranty and has been at the dealer two times to fix a rattle (total of four days now). I've had a 2014 X3 and now a 2014 528i as loaners - no charge other than I have to pay for gas that I use.
__________________
2011 135i DCT, M Sport, Deep Sea Blue
Appreciate 0
      02-05-2014, 07:39 PM   #9
Twix
Lieutenant Colonel
Twix's Avatar
Canada
652
Rep
1,922
Posts

Drives: 2011 e91
Join Date: Jan 2013
Location: Calgary, AB, Canada

iTrader: (0)

Garage List
Up until Jan first I never paid. This year Calgary BMW wants $24.95 for the car. I'm sure my salesman will toss me keys out of the cabinet if I absolutely need a loaner
Appreciate 0
      02-05-2014, 09:19 PM   #10
techietaichi
Major
techietaichi's Avatar
United_States
294
Rep
1,311
Posts

Drives: 2006 325i Pre-LCI & 2010 X3
Join Date: Aug 2012
Location: Massghanistan, USA

iTrader: (1)

I don't have a warranty on my ride, but anytime they're doing recommended services I'm offered a loaner and if they don't have one at the dealer they rent one for me. All I pay for is the fuel I use and that usually ain't much. I've never gone over $10 anyways. Good times.
__________________
Appreciate 0
      02-06-2014, 07:18 AM   #11
ZachP51
First Lieutenant
ZachP51's Avatar
United_States
21
Rep
319
Posts

Drives: F83 M4
Join Date: Oct 2012
Location: Orlando, Fl

iTrader: (4)

Quote:
Originally Posted by Brown71
Not a penny! In fact my X1 will not be available until the end of March and they gave me a loaner until it arrives!
Likewise! I got a loaner when I ordered me 135is for a month until it arrived! My dealer even gave me a loaner on my old 335i when it was out of warranty.
__________________
F83 M4 // F10 M5 (Totaled )//F30 328i //E92 M3 C/P (Retired)//E82 135is (Retired)//E92 335i (Retired)
Appreciate 0
      02-06-2014, 08:23 AM   #12
mister2d
Captain
156
Rep
598
Posts

Drives: F10 M5
Join Date: Dec 2013
Location: USA

iTrader: (1)

Quote:
Originally Posted by Red Bread View Post
Here in the US, we get free BMW (or Mini if you ask) loaners while your car is under factory warranty, but the minute that's over, you pay for a loaner. If I recall, you don't get factory covered maintenance in the UK, correct? It's four years, 50k miles here.
Speak for yourself. My cars were never under warranty and I received free loaners.
Appreciate 0
      02-06-2014, 08:52 AM   #13
Red Bread
Major General
United_States
4462
Rep
9,160
Posts

Drives: Smog machines
Join Date: Oct 2008
Location: Austin, TX

iTrader: (0)

Quote:
Originally Posted by mister2d
Quote:
Originally Posted by Red Bread View Post
Here in the US, we get free BMW (or Mini if you ask) loaners while your car is under factory warranty, but the minute that's over, you pay for a loaner. If I recall, you don't get factory covered maintenance in the UK, correct? It's four years, 50k miles here.
Speak for yourself. My cars were never under warranty and I received free loaners.
Dealer's discretion. I've had it happen too, but it's certainly not policy.
Appreciate 0
      02-06-2014, 06:56 PM   #14
GMWNashville
Colonel
United_States
172
Rep
2,373
Posts

Drives: 19 G05, 16 F80, 10 E70x5D
Join Date: Jan 2008
Location: Nashville, TN

iTrader: (2)

Some dealers have started to charge because we have issues having people return cars in a timely fashion once the work on their vehicle is finished..charge people money and that typically changes.
Appreciate 0
      02-07-2014, 11:42 AM   #15
DF
Major
237
Rep
1,255
Posts

Drives: F23
Join Date: Sep 2013
Location: Sherman Oaks

iTrader: (0)

IN the UK they seem to be great at parting people from their pounds.
Appreciate 0
      02-07-2014, 06:01 PM   #16
INS Rebel
Private
INS Rebel's Avatar
United_States
3
Rep
51
Posts

Drives: 2007 328i Coupe MT
Join Date: Jun 2013
Location: East Ny

iTrader: (0)

I have a warranty that provides me with a loaner, I know if I didn't they'd charge me daily.
Appreciate 0
      02-07-2014, 08:51 PM   #17
nicknaz
Lieutenant General
nicknaz's Avatar
3183
Rep
10,509
Posts

Drives: C6Z
Join Date: May 2008
Location: NorCal

iTrader: (0)

If there are forum members who are paying for loaners, I recommend being nicer to the people in the service department and the alternative transportation department. I've found there is a LOT of leeway in whether or not you get charged, how long after your car is done you can keep the loaner (i.e. overnight is usually not a problem) and even what loaner you get (i.e. base 320 vs. loaded up 535 m sport...)
Appreciate 0
      02-08-2014, 02:29 AM   #18
pettjose
New Member
0
Rep
8
Posts

Drives: M6 Gran Coupe
Join Date: Feb 2014
Location: UK

iTrader: (0)

Quote:
Originally Posted by Stormbitch View Post
I am raging.

Some dealers now charge per day for loan cars whilst you are PAYING them to carry out work on your car.

In the old days this was never the case.

Recently it was £15 for insurance waiver.

Now it is £15 a DAY

What town are you in and what are you charged?

I am in Wiltshire.
That will be the local stealership Dick Lovett I presume!!

They are the only dealers I have ever had the misfortune to deal with who charge for courtesy cars when booking in for service.

For this and many other reasons I refuse to deal with them anymore, a true example of the poorest customer service.

Do you not travel anywhere else you could use someone else?
Appreciate 0
      02-08-2014, 10:10 AM   #19
IEDEI
Banned
United_States
1129
Rep
4,686
Posts

Drives: L'Orange
Join Date: Jul 2013
Location: Brooklyn, NYC

iTrader: (0)

Garage List
2011 BMW 1M  [8.40]
they should not be charging. I would contact BMW USA or Canada if you dealer is charging you....and file a complaint.
Appreciate 0
      02-08-2014, 10:13 AM   #20
Red Bread
Major General
United_States
4462
Rep
9,160
Posts

Drives: Smog machines
Join Date: Oct 2008
Location: Austin, TX

iTrader: (0)

Quote:
Originally Posted by IEDEI
they should not be charging. I would contact BMW USA or Canada if you dealer is charging you....and file a complaint.
OP is in the UK.
Appreciate 0
      02-09-2014, 08:41 PM   #21
Twix
Lieutenant Colonel
Twix's Avatar
Canada
652
Rep
1,922
Posts

Drives: 2011 e91
Join Date: Jan 2013
Location: Calgary, AB, Canada

iTrader: (0)

Garage List
I received a letter from BMW Canada saying they were implementing these new charges for loaned vehicles starting 2014. Iirc, the exact date was Feb 1st.
Appreciate 0
      02-10-2014, 11:24 AM   #22
WhipSayingQuitPlaying
Registered
United_States
0
Rep
1
Posts

Drives: Black
Join Date: Feb 2014
Location: United States

iTrader: (0)

When I had an out of warranty BMW they gave me a 69$/day hertz rental. Now that I have new it's a BMW loaner.

Last edited by WhipSayingQuitPlaying; 02-10-2014 at 11:25 AM.. Reason: Phone keyboard ...
Appreciate 0
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 01:43 PM.




e90post
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST