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      06-07-2008, 09:34 PM   #1
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Buying watches at Costco

Anyone here purchased a high end luxury brand watch at Costco? I noticed that because Costco isn't an authorized dealer for all the high end watches, there is no warranty at all. However, Costco has a refund policy. How good is the refund policy and is it even worth it buying a nice watch at Costco?
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      06-07-2008, 09:55 PM   #2
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Any of those Swiss entry and luxury brand watches... Tag, Breitling, Rolex..
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      06-07-2008, 10:39 PM   #3
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I would not have a problem. Costco's return policy is 'iron clad' and have never heard of anyone having problems returning anything. I've considered a Omega Seamaster there at one point.

Can't speak for the other 'wholesale warehouses' out there but Costco is always on the up and up. And if they found out otherwise they will mail you a notice to return/exchange it. Membership has it rewards.
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      06-07-2008, 10:42 PM   #4
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I'm considering buying a Tag Heuer watch over there but the sales staff scare me because you really think those people dressed in those Wal-Mart like uniforms know how to make watch adjustments?

I'm considering getting the Tag Heuer Aquaracer or the Link.
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      06-07-2008, 10:47 PM   #5
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Quote:
Originally Posted by fanatic View Post
I would not have a problem. Costco's return policy is 'iron clad' and have never heard of anyone having problems returning anything. I've considered a Omega Seamaster there at one point.

Can't speak for the other 'wholesale warehouses' out there but Costco is always on the up and up. And if they found out otherwise they will mail you a notice to return/exchange it. Membership has it rewards.
+1 on their return policy. You can return a half eaten turkey the day after Thanksgiving and they will gladly take it back.

The only main issue is that the selection is quite small. My mom got an Omega from Costco several years ago. Still working and content with it.
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      06-07-2008, 10:55 PM   #6
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Quote:
Originally Posted by The_Blob View Post
I'm considering buying a Tag Heuer watch over there but the sales staff scare me because you really think those people dressed in those Wal-Mart like uniforms know how to make watch adjustments?

I'm considering getting the Tag Heuer Aquaracer or the Link.
Worst case scenario, buy it at Costco and take it to an authorized dealer for a tune-up. I bet you will still save tonnes in the end.

Just buy it. You'll be sorry if you didn't.

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Originally Posted by wj4 View Post
+1 on their return policy. You can return a half eaten turkey the day after Thanksgiving and they will gladly take it back.
I shit you not, i saw a guy return a crate of broken mellons once. I was like WTF?!?! Got his return without a fuss. No questions asked.
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      06-07-2008, 10:58 PM   #7
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I heard Costco shortened their return policy. 90 days for electronics. 2 years for the regular stuff.
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      06-07-2008, 11:02 PM   #8
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I'm also wondering.... are there serial numbers on these watches purchased at Costco?
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      06-07-2008, 11:05 PM   #9
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Quote:
Originally Posted by The_Blob View Post
I heard Costco shortened their return policy. 90 days for electronics. 2 years for the regular stuff.
True but it's really to go after the people that abuse the electronics policy. Believe it or not there are guys returning TVs after a year because a newer/larger version is out.

Quote:
Originally Posted by The_Blob View Post
I'm also wondering.... are there serial numbers on these watches purchased at Costco?
I don't know for sure but would expect it. You can ask to see one to check it out.
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      06-07-2008, 11:44 PM   #10
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[QUOTE=fanatic;2790226]True but it's really to go after the people that abuse the electronics policy. Believe it or not there are guys returning TVs after a year because a newer/larger version is out.

they had (maybe still have) people buy TVs for the Super Bowl and return them afterwards...
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      06-08-2008, 12:46 AM   #11
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The Tags have the serial number on the back of the case. You can easily check for it on a watch you are considering buying.

Tags come with a 2 yr warranty, but if the ones sold at Costco don't come with a warranty, I wouldn't worry about it if the watch you're buying has a quartz movement (the less expensive Tags are all quartz). There's not a lot that can go wrong with a watch with a quartz movement in the first few years.
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      06-08-2008, 05:48 AM   #12
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Quote:
Originally Posted by The_Blob View Post
I heard Costco shortened their return policy. 90 days for electronics. 2 years for the regular stuff.
Not all electronics. For an example, I bought a roomba and fan there because I could return it at a later time if needed.

Returns

Membership: We will refund your membership fee in full at any time if you are dissatisfied.

Merchandise: We guarantee your satisfaction on every product we sell with a full refund. Exceptions: Televisions, projectors, computers, cameras, camcorders, iPOD / MP3 players and cellular phones must be returned within 90 days of purchase for a refund.


How to Return: For an immediate refund (including shipping and handling), simply return your purchase at any one of our Costco warehouses worldwide. If you are unable to return your order at one of our warehouses, please email customer service or call our customer service center at 1-800-955-2292 for assistance. To expedite the processing of your return, please reference your order number.
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      06-08-2008, 06:51 AM   #13
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costco is good as gold. i'd have no issue.
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      06-08-2008, 07:24 AM   #14
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Costco has amazing return policy. I have returned a laptop after 4 months of use, full refund.
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      06-08-2008, 08:16 AM   #15
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Before I bought my TAG I looked at the ones at Costco and then I spoke to one of the authorized TAG dealers in town. According to the Dealer TAG will not honour the waaranty if the Warranty book is not stamped by an authorized dealer. Since Costco is not an authorized dealer if there is any waaranty issues you have to take them up with Costco.

As many people have said here Costco has good return policy and if the manufaturer is refusing to honour the warranty I am sure they will take care of the customer.

I didn't buy the TAG from Costco because they didn't have the model I was looking for but if they have what you are looking for go for it.
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      06-08-2008, 11:34 AM   #16
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Quote:
Originally Posted by G-Mach1 View Post
Before I bought my TAG I looked at the ones at Costco and then I spoke to one of the authorized TAG dealers in town. According to the Dealer TAG will not honour the waaranty if the Warranty book is not stamped by an authorized dealer. Since Costco is not an authorized dealer if there is any waaranty issues you have to take them up with Costco.
I think the dealer is full of BS but YMMV. My Tag was bought in HK and I never had to produce the warranty book for any reason (I don't even know where it is anymore). As long as you have a serial number on the back you should be fine IMO. Tag can look up the serial number to confirm that it is legit. The rest I think is a a scare tatic from the dealer because they know they jack the prices up.
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      06-08-2008, 11:46 AM   #17
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Does Costco still carry Breitling watches?

I've been looking for a steelfish for a while now, but my Costco back home in NY hasn't carried Breitling for a year or two now, but my local one down here in NC has two (two navitimers), but they have had the same ones for as long as I have gone there so I just figured that they had them left over. I'll go check their website.
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      06-08-2008, 01:36 PM   #18
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Quote:
Originally Posted by The_Blob View Post
I'm considering buying a Tag Heuer watch over there but the sales staff scare me because you really think those people dressed in those Wal-Mart like uniforms know how to make watch adjustments?

I'm considering getting the Tag Heuer Aquaracer or the Link.
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      06-08-2008, 09:19 PM   #19
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I bought my Breitling at Costco. The second hand started counting time a little fast for unknown reasons. Costco gladly gave me the option of returning the watch or letting them fix it through their own warranty program. I gave them the watch to fix and I got it back in three weeks. It's been working great ever since (one year ago). I even got a great price on the watch $2450 opposed to the $3200 retail price. A lifelong warranty that you can trust and a big discount equals peace of mind! In fact, I even talked other coworkers into purchasing through Costco. Three coworkers bought Breitlings and one bought an Omega and none have had any problems with their watches.
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      06-08-2008, 09:22 PM   #20
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Quote:
Originally Posted by BoostedBMW View Post
Does Costco still carry Breitling watches?

I've been looking for a steelfish for a while now, but my Costco back home in NY hasn't carried Breitling for a year or two now, but my local one down here in NC has two (two navitimers), but they have had the same ones for as long as I have gone there so I just figured that they had them left over. I'll go check their website.
They do still carry Breitling watches (at least here in the bay area and in Tampa, FL). Locally they had a Navitimer and Chrono Avenger. I was looking for an Omega Seamaster recently and went to my local Costco. They ended up looking on their computer for other stores with the watch to have sent locally (unfortunately, the quartz version was only available) so this is always an option for you as well.
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      06-08-2008, 09:55 PM   #21
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Quote:
Originally Posted by ATC330i View Post
They do still carry Breitling watches (at least here in the bay area and in Tampa, FL). Locally they had a Navitimer and Chrono Avenger. I was looking for an Omega Seamaster recently and went to my local Costco. They ended up looking on their computer for other stores with the watch to have sent locally (unfortunately, the quartz version was only available) so this is always an option for you as well.
Thank you for the info.
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      06-08-2008, 11:38 PM   #22
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Quote:
Originally Posted by The_Blob View Post
I'm considering buying a Tag Heuer watch over there but the sales staff scare me because you really think those people dressed in those Wal-Mart like uniforms know how to make watch adjustments?
NO they dont! thats not what they do, they are clerks..if you want a true watch professiona, its gonna cost you...

and +1 on costco's return policy!

everyone know's its solid!!!


have you seen their online jewelry selection? its straight bananas!!!
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