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I had my windshield cracked by a truck just two weeks ago. I called the glass company to come to my house to fix it. For some reason they guy said he'd never seen a crack like that before. He had to call his supervisor and ask him what to do. He tried to fix it but was baffled by it. He apologized and asked me to bring my car to their shop. I guess they felt super bad that I had to drive down there (all of 8 miles) and they kept apologizing and actually replaced it free of charge and did not bill my insurance for it. Called USAA this morning to make sure they didnt put it through insurance and yep, they kept their word...no charge.
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