Quote:
Originally Posted by cfraser
Your paying one way or another. No free rides. Think about it. It cost money to drive. Warranty work over 2 hours should give you a "no charge" loaner period. Otherwise $25 a day is cheap and more than fair. Most dealerships provide you with a nice comfortable service seating area with wi-fi, fruit, expresso, free service shuttle drop off and pick up, coffee, fresh baked treats all at no charge. Be fair to your dealer and allow them to make a living in a business that has seen profit margins slashed and grinders squeezing every nickel they can. Then demanding free this and free that. No free rides in life...Most dealers will also offer a valet service at a nominal fee at time of purchase. Lastly who you buy from can be as important as what you buy. Buy from the dealership where you intend to service and your ownership experience will in most cases be a pleasant and rewarding. Anyone have any idea of the cost to loan out 25 BMW's for a couple of days? $1000's
It's customers $ that keeps the doors open.
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This is so wrong on so many levels.
Most dealers carry double digit % discount figures in every car they sell, plus any manufacturer support. They preregister cars during times of the year when they need to hit targets to release extra % discount retrospectively across all cars sold during that period. These preregistered cars are then driven my all the sales team, the dealer principles and other dealer management. These cars which normally sit around during the day whilst staff work are used for loaners, admittedly there will also be some dedicated loaners.
At the end of the cars use, say 6,000 to 9,000 miles the car is put on the used forecourt normally for more than the dealer paid for the car initially. So they still profit from these cars in addition to running cars for staff as part of their package.
In addition the dealer makes money on the parts and the man hours for the service, the original reason your car went in.
So... Money on car + preregistrations to hit target + free staff cars + margin on service = healthy return on loan cars. This is why dealers should feel ashamed for charging for loan cars.
Finally, how many time have I read on these forums "went in to get a service and the dealer let me a loaner X5, X6, M3, M5, M6, 650 that i loved so much i placed an order for one"