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Wow, so now on top of spending thousands of dollars we have to bend over backwards to have the priveledge to do so? The salesman told the OP that they were paid hourly which to me says they're not being paid a commission so who cares who they talk to? I'm not going to rearrange my schedule just to convenience the salesman. He's there to make money for the dealership by servicing the customer. The dealership doesn't care WHO sells the car as long as it gets sold. If he went in looking for the first saleman and he was busy then the salesman should have taken 30 seconds from the customer he was with and talked to the OP personally and either handed off or told him how long he'd be and asked if OP wanted to wait for him to free up.
I spent quite a while in commissioned retail and I'll tell you the best way to lose a customer is by doing what this dealership is doing.
At the end of the day, the dealer needs the customer, not the other way around.
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