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Originally Posted by LEDZEP
Lastly, Jonathan - of course they were careful with YOUR car.. we won't be so lucky since we don't write for Roundel.
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Public apology - lest anyone (especially Mr. Spira) think I was being argumentative to his initial post. But I do think that the quality of care taken at dealers is going to vary from dealer to dealer and there certainly can be a bias if a customer is known to have influence. My dealer is good and they do good work, but I would still be nervous about them taking my dash apart, and the inevitable arguments about whether scratches were 'already there' or not.
My E90 was built in May '05 so I would expect to hear "sorry, you don't have the right system".